FAQs
PRODUCT
1) Is it really just fruit?
Yes. TASU Fruit Chips are made from 100% real fruit. Each bag contains only one ingredient: fruit. One bag of TASU Fruit Chips is equivalent to 1 cup of fresh fruit.
2) Are your chips fried?
No. TASU Fruit Chips are gently dehydrated at low temperatures to preserve nutrients, flavor, and crunch.
3) Is it true that there is no added sugar?
Correct. TASU Fruit Chips contain no added sugar, only the naturally occurring sugars found in fruit.
4) Do your chips contain preservatives, additives, or sulfites?
No. We do not use preservatives, additives, sulfites, artificial colors, or artificial flavors.
5) Where is the fruit sourced from?
Our fruit is sourced from carefully selected farms known for high-quality, ripe fruit.
6) Why do TASU Fruit Chips taste so good?
Because we start with real, ripe fruit and use a gentle dehydration process that concentrates the natural flavor and sweetness.
7) What do TASU Fruit Chips taste like?
They taste like real fruit with a light, crispy crunch similar to a chip.
8) What flavors are available?
TASU Fruit Chips are available in four flavors: mango, pineapple, strawberry banana, and banana.
9) Are TASU Fruit Chips gluten-free and vegan?
Yes. TASU Fruit Chips are naturally gluten-free and 100% vegan.
HEALTH AND NUTRITION
1) Are TASU Fruit Chips healthy?
Yes. They are made from real fruit with no added sugar or additives, making them a simple and clean snack option.
2) How do TASU Fruit Chips compare to fresh fruit?
They offer the same natural fruit goodness in a convenient, crunchy, and shelf-stable form.
3) Do TASU Fruit Chips contain fiber?
Yes. Fruit naturally contains dietary fiber.
4) Are they good for kids?
Absolutely. TASU Fruit Chips are a great snack for school, sports, or everyday enjoyment.
5) Are TASU Fruit Chips suitable for dieting or weight management?
They can be part of a balanced diet as a naturally sweet alternative to traditional snacks.
6) Are they suitable for diabetics?
TASU Fruit Chips contain only naturally occurring sugars from fruit. For specific dietary concerns, we recommend consulting a healthcare professional.
USAGE AND STORAGE
1) When is the best time to eat TASU Fruit Chips?
Anytime, on the go, at school, after workouts, or as a better-for-you snack alternative.
2) Can I use TASU Fruit Chips in recipes?
Yes. They’re great as toppings for yogurt, cereal, salads, or desserts.
3) Do TASU Fruit Chips need to be refrigerated?
No. They are shelf-stable and should be stored in a cool, dry place.
4) What is the shelf life of TASU Fruit Chips?
TASU Fruit Chips have a long shelf life when unopened. Please check the expiration date on the package, as it may vary by flavor.
5) How should I store them after opening?
To maintain freshness and crunch, keep the bag sealed or store in an airtight container.
SHIPPING
1) Who are your shipping partners in the United States?
We work with a third-party logistics provider (3PL) that ships through major carriers including FedEx, UPS, USPS, and DHL.
2) How long will it take for my order to arrive?
Orders typically arrive within 3–5 business days. Delivery times may vary depending on location.
3) How can I track my order?
Once your order is placed, you will receive an email with your tracking number and carrier details.
4) Do you offer free shipping?
We may offer free shipping on orders above a certain amount. Please check our website for current offers.
5) Do you ship to PO boxes or APO/FPO addresses?
Yes.
6) What happens if my package is delayed?
If your order is delayed, please contact us and we will help track and resolve the issue.
7) My order arrived damaged. What should I do?
Please refer to our Shipping and Return Policy or contact our support team for assistance.
8) Do you ship internationally?
Not at this time. We currently ship within the United States, including Alaska and Hawaii.
ORDERS AND PAYMENTS
1) What payment methods do you accept?
We accept major credit cards and other secure payment methods available at checkout.
2) Will I receive an order confirmation?
Yes. You will receive an order confirmation email immediately after your purchase.
3) Can I change my shipping address after placing an order?
Yes, changes can be made within 2 hours of placing your order. Please email growth@snackerie.com with your request.
4) Can I cancel my order?
Orders can be canceled within a limited time window after being placed as long as it has not shipped. Please contact us as soon as possible.
5) What package sizes do you offer?
We offer TASU Fruit Chips in 4-pack, 8-pack, 12-pack, and 30-pack options.
RETURNS AND REFUNDS
1) What is your refund policy?
We do not offer cash refunds. In eligible cases, we provide product replacements. Please review our full Return & Refund Policy for details.
SUBSCRIPTIONS
1) How do I manage or cancel my subscription?
Visit tasusnacksusa.com, log in to your account, and go to the “Subscription” tab to make any changes.
WHOLESALE AND DISTRIBUTION
1) I want to distribute TASU Fruit Chips. How can I get started?
Please contact us with details about your business, location, and estimated order volume. Our team will follow up with next steps.
