Shipping & Returns

ORDER PROCESSING

Orders are typically processed within 1–3 business days.

Once your order is processed, you will receive a confirmation email with tracking information.

Orders may be canceled within 12 hours of purchase or before they have been processed for shipment, whichever comes first. Once an order has been processed or shipped, it can no longer be canceled.

TASU is not responsible for delays in cancellation requests once an order has entered fulfillment. Orders with incorrect shipping information provided at checkout may not be eligible for cancellation or changes after processing.

SHIPPING TIMES

Shipping times vary depending on your location and selected shipping method.

Please note that delivery times are estimates and not guaranteed.

If you would like express shipping, please contact us before placing your order and we will do our best to accommodate your request.

RETURNS

Due to the perishable nature of our products, all sales are generally final.

We do not accept returns of food or perishable items.

If you experience any issue with your order, please contact us within 7 days of delivery so we can evaluate and resolve the issue.

REFUNDS & REPLACEMENTS

We may offer a replacement, store credit, or refund if your order arrives:

• Damaged
• Defective
• Incorrect
• Missing items

To request a resolution, please email us at growth@snackerie.com with:

• Your order number
• A description of the issue
• Photos of the product and packaging (if applicable)

We reserve the right to deny requests that do not meet these criteria.

If approved, refunds will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your payment provider.

SUBSCRIPTIONS

By purchasing a TASU subscription, you agree to the following terms:

Billing & Renewal

Subscriptions are billed on a recurring basis according to the selected delivery frequency (for example, weekly or monthly).

Your payment method will be automatically charged at the beginning of each billing cycle unless you cancel.

If we change the price of your subscription, we will notify you by email at least 7 days before the new price takes effect. Continued use of the subscription after that date constitutes acceptance of the new price.

Managing Your Subscription

Subscription orders are processed automatically according to your selected delivery schedule.

Orders are charged and processed prior to shipment.

You may cancel your subscription at any time through your account portal.

To avoid being charged for an upcoming cycle, cancellations or changes must be made at least 24 hours before your next billing date.

Cancellations made within 24 hours of a scheduled charge will take effect for the following cycle.

Cancellations

If you cancel after a charge has been processed, that order will still be fulfilled and shipped.

Subscription orders are treated as final sale once processed.

Failed Payments

If a payment fails, we may retry the charge and/or pause your subscription until the issue is resolved.

SHIPPING ISSUES

Please ensure your shipping information is accurate at checkout.

TASU is not responsible for:

• Carrier delays
• Lost or stolen packages marked as delivered
• Incorrect shipping addresses provided by the customer

If your order has not arrived within 15 business days of your shipping confirmation, please contact us at growth@snackerie.com and we will work with the carrier to investigate.

ADDRESS ACCURACY

Customers are responsible for providing accurate shipping information at checkout.

TASU is not responsible for orders shipped to incorrect addresses provided by the customer.

INTERNATIONAL SHIPPING

We currently ship within the United States.

For international shipping inquiries, please contact us at growth@snackerie.com.

Where international shipping is available, customers are solely responsible for any customs fees, duties, or import taxes assessed by their country.

CHARGEBACKS

We encourage customers to contact us directly at growth@snackerie.com before initiating a chargeback.

We are committed to resolving issues quickly and fairly.

If a chargeback is filed, we may provide order and fulfillment records to your payment provider as part of the dispute process.

CONTACT US